KITE

How can we help?

Asked most:

Prices

How KITE prices, why prices differ and what the numbers by a rate mean

Booking and courier

From the chosen rate to the courier at the door

Packing and what can be sent

The right box, fragile goods, crates and what is not allowed

Tracking and notifications

Where it is, what a status means and who hears about it

When something is wrong

Delay, damage, loss, refunds

Payment, balance and bonuses

How to pay and how «Start · Altitude · Orbit» work

Abroad

The EAEU, the CIS, China, Türkiye, the UAE and more

Business

Many shipments, people, e-waybills, documents

Account and data

Sign-in, security, deletion

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